Algemene voorwaarden

The terms and conditions are set out below. We value providing personal service and understand what an important purchase your artwork will be. If you have any queries about purchasing or are unsure how the terms and conditions may apply to your order, please don’t hesitate to contact us.

Ordering
Artwork by Justa van Heertum is available to purchase from her studio, online, or from any of her exhibitions.

Downloadable products and/or artworks
These downloads are for personal use only. So you can use it as a background for your phone or print them out for yourself in A4 size to frame and decorate your home with. But the designs are not to be resold or used for commercial purposes or advertising.

Commissioning an artwork
On receipt of a commission, you will be provided with a specification, an approximate timescale for delivery, and a price, which will include a price for delivery. Please note that all artworks must be paid for in € (EUR) therefore the price for a commission may change due to fluctuations in exchange rates if you are completing the transaction in another currency. Additional bank costs are for the responsible sender of the payment.

The full payment in advance is required for all commissions which are non-refundable. Work is not started on any artwork before the payment is received. On paying you are entering into a contract with the artist for the provision of artwork, agreeing to the specification provided by Justa van Heertum, and paying the total price quoted at a date to be agreed upon. You are also agreeing to these terms and conditions.

Once the payment is received, a charge may be applicable to change the specification of your artwork. While Justa van Heertum will always try and incorporate the changes required by the customer, they may not always be possible once work on a piece has started.